Liberia
Nigeria
Benin
Burkina Faso
Cameroon
Tchad
RDC
Cote d'ivoire
Gabon
Ghana
Guinea
Kenya
Moçambique
Senegal
Sierra Leone
Tanzania
Uganda
Zambia
France
America
Mali
UK
Foundation
UAE
France
Help Centre
The UBA Customer Fulfillment Center is a 24/7 one-stop shop to help you with your inquiries, complaints, and requests for our products and services.
You Speak, We Listen, We Act.
It is manned by skilled and effective agents to accurately deliver high-quality service to UBA customers and prospects alike.
UBA Customer Fulfilment Centre
We offer services that meet our customers’ everyday banking needs, such as:
Account Balance Inquiries
Information on UBA products and services
ATM card block requests
Card transaction disputes
Online banking inquiries
Stop-cheque instructions
Statement-of-account requests
Card PIN re-issue requests
Online banking password resets
Resolution of complaints that span our different products and services
Customer Feedback Survey
Dear Esteemed Customer,
In our bid to meet your service expectations, we solicit your feedback on the quality of our service delivery.
Kindly take a few minutes to complete this questionnaire. Be assured this exercise will not take more than five minutes to complete.
UBA's Policy
Contact
If you have an inquiry, request, complaint, or suggestion, please call us on:
+231 881 968 559
+231 881 510 000
or email cfcliberia@ubagroup.com
Help Videos
